In the latest announcement, Anker brand announced an important safety measure today, initiating a global recall of a batch of power bank/portable power products produced during a specific period of time. This recall action covers specific models manufactured between December 2023 and April 2024, including A1642, A1647, and A1652 products, with the aim of eliminating potential safety hazards and ensuring consumer safety.
According to the detailed explanation provided by Anke's official announcement in both Chinese and English, manufacturing defects were found in the lithium-ion batteries used in this batch of recalled power banks during the production process, which may lead to overheating during use. Overheating not only causes the plastic parts of the power bank's casing to melt, but may also be accompanied by smoking, and in extreme cases, may even trigger a fire, posing a threat to the safety of users' lives and property.
In order to ensure that every affected user can receive timely and proper handling, Anke has specifically listed the specific product models and their English names involved in the recall, and attached clear physical pictures for consumers to accurately identify. The following is the detailed information of the recalled product:
The A1642 model, also known as the Anker 334 MagGo Battery or PowerCore 10K, is highly praised for its portability and high efficiency;
A1647 model, representing Anker's 20000mAh high-capacity mobile power bank with built-in USB-C cable, supporting 22.5W fast charging;
The A1652 model is a 10000mAh portable power bank in the Anker MagGo series, equipped with 7.5W charging power and a standing design, bringing users a new experience.
For consumers in Chinese Mainland who hold the above models and are within the recall batch, Anke provides a convenient way to participate. Users only need to follow the official WeChat official account of "Anker After sales" and select the option of "participate in recall" to quickly obtain the follow-up processing process and necessary information. Anke promises to spare no effort to ensure that the rights of every user are properly protected, while demonstrating the brand's firm commitment to product quality and user safety.